Frequently Asked Questions
Everything you need to know about our home appliances and services.
What is the standard delivery timeline for Bajaj products?
Most orders are processed within 24-48 hours. Depending on your location in India, delivery typically takes 3 to 7 business days.
How do I book an installation service for my new appliance?
You can book an installation by calling our national customer care helpline or by raising a request through the 'Service' section on our website using your order details.
What is the return policy if I receive a damaged product?
We offer a 7-day replacement policy for products received in a damaged or defective state. Please ensure you keep the original packaging and invoice intact.
Do Bajaj Electricals products come with a warranty?
Yes, all our products come with a standard manufacturer warranty ranging from 1 to 5 years, depending on the specific product category.
Which payment methods are accepted on the website?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.
How can I track the status of my order?
Once your order is shipped, you will receive an SMS and email with a tracking link and AWB number to monitor your shipment in real-time.